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January 15, 2024
At OneReview, your privacy is a priority for us. This Privacy Policy details how we handle your information when you interact with our Shopify SaaS application installed at https://apps.shopify.com/onereview and visit our website at https://onereview.app (the "Service"). Your use of the Service constitutes your agreement to the practices described in this Privacy Policy.
Information Collection
Welcome to OneReview! Our Terms of Service ("Terms") apply to your use of the OneReview landing page at https://onereview.app and the Shopify SaaS application installed at https://apps.shopify.com/onereview. By using the Service, you agree to these Terms. If you disagree with these Terms, please refrain from using the Service.
Merchant Information:
- We collect merchant details such as your company name, email address, product information (vendor, SKU, Product Name, Product Status, and Product Image), and contact information when you create an account.
- When you visit or log in to our website, cookies and similar technologies may be used by our online data partners or vendors to associate these activities with other personal information they or others have about you, including by association with your email or home address. We (or service providers on our behalf) may then send communications and marketing to these email or home addresses. You may opt out of receiving this advertising by visiting https://app.retention.com/optout
- Payment details are gathered before you can publish reviews
- We do not collect or use any customer data.
Usage Information:
- Information about how you use the Service, including log files, IP addresses, browser type, and the pages you visit, is collected by us.
Usage of Your Information
Improving Service Delivery:
- We utilize your information to provide and enhance the Service.
- To tailor your experience and meet your specific needs.
Communication:
- Your email address may be used to send updates, newsletters, and details about our services.
- For customer support communications, account management, and service updates.
Payment Processing: We use your payment information exclusively to process transactions for subscription plans.
Sharing of Information
Third-Party Service Providers:
- We may share your data with trusted third-party service providers to help us operate the Service, conduct our business, or serve you.
Legal Compliance:
- We might disclose your information if required by law, regulations, or legal processes.
Security Measures
We employ various security strategies to safeguard your information. However, as no internet or electronic storage method is 100% secure, we cannot promise absolute security of your data.
Review Collection & Summarization
OneReview collects and summarizes reviews for merchants' products using their proprietary AI system. OneReview is not responsible for the accuracy nor the content of the summary ratings & reviews.
Your Choices
You have control over the information we collect and its usage:
- You can update your account details anytime.
- Opt out of promotional emails by following the unsubscribe instructions in those emails.
- Publish and unpublish product summaries generated by our service
Customer Information
We do not collect customer information.
Privacy Policy Updates
We may revise this Privacy Policy occasionally. Any changes become effective immediately after we post the revised policy on the Service.
Contact Information
If you have any questions about these Terms, please contact us at cs@onereview.support
